Due to the nature of our products, we do not accept returns for customized items (i.e. tags with names, custom stamps, etc.)
That being said, customer satisfaction is our top priority. If you have issues with your order, please contact us and we will do our best to work with you!
For non customized items, we accept returns mailed out within 14 days and we will issue a refund minus return shipping. If you'd like to return an item, please contact us to get the process started.